tag:blogger.com,1999:blog-5248101319829846491.post3517039861573535828..comments2024-01-22T00:46:35.341-08:00Comments on Our Diabetic Life: TSA Cares: Use it!Merihttp://www.blogger.com/profile/09752883120541646427noreply@blogger.comBlogger18125tag:blogger.com,1999:blog-5248101319829846491.post-85092529879270148792016-10-28T08:33:30.118-07:002016-10-28T08:33:30.118-07:00Flying tomorrow. Called and will be assisted. It&#...Flying tomorrow. Called and will be assisted. It's always such high anxiety and a hassle for me so happy they jumped right in and offered assistance when I called. NeurosurgeryNPhttps://www.blogger.com/profile/18341899812208156100noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-49795853074983146992013-07-21T11:50:52.629-07:002013-07-21T11:50:52.629-07:00I just called TSA Cares. I told the representativ...I just called TSA Cares. I told the representative that I was flying with my daughter who wheres a medical device and her service dog. He told me to just talk to the security agent at the gate. I told him she could not go through the security machine with her insulin pump, he said there was no documentation on file that stated insulin pumps could not go through the machine. I told him we have documentation from both our doctor and the pump company, he said I need to talk to security at the gate, but should not have called TSA. I must have done something wrong, as this seems like a completely different experience that what you received. tanyahttps://www.blogger.com/profile/10221510127075909992noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-65834433228536967862013-07-19T16:40:54.711-07:002013-07-19T16:40:54.711-07:00I don't want this program to disappear so I wi...I don't want this program to disappear so I will DEFINITELY use it on my upcoming trips!Sarahttps://www.blogger.com/profile/10834565473474357037noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-12520097002186322642013-07-18T10:45:05.419-07:002013-07-18T10:45:05.419-07:00This breaks my heart, Rose. Yesterday I just had ...This breaks my heart, Rose. Yesterday I just had a friend put on facebook that Animus would not replace her son's malfunctioning pump because it "sounded like" it was exposed to x-rays. The fact the TSA bullies people with pumps to go through upsets me on many levels, especially when the TSA website clearly states we can request a pat down for ANY reason. $7000 is no laughing matter. I have friends that have gone through the x-ray/scanners and said all was well with their pumps. But what happens when their pump malfunctions and Medtronic/Animas ask "was it exposed to x-rays? That's a huge amount of money lost.<br /><br />TSA agents don't always know what to do. When I called, I didn't even say we had Type 1 Diabetes. I just said we had three boys wearing insulin pumps and they could not go through the scanner. I told them in the past TSA agents tried to have my boys go through, and it was very stressful. I also hope the word gets out and TSA catches on! Merihttps://www.blogger.com/profile/09752883120541646427noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-75815864063710656622013-07-18T08:36:47.258-07:002013-07-18T08:36:47.258-07:00When I called to ask for a specialist, I was told ...When I called to ask for a specialist, I was told to just go through without one, that TSA knows what to do. So when we got to Security in Syracuse and they had my son wear his pump and go through the metal detector claiming no harm would come to his pump, I was not a happy camper. Orlando security had my son remove his pump and swabbed the pump and his hands. I suppose it depends on the mood of the agent you get. The TSA cares disability card was completely ignored. The more we advocate for Type 1's to have their pumps not go through ANY scanners the more TSA will get the hint I hope.Anonymoushttps://www.blogger.com/profile/07719173261130331796noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-78157276359521728932013-07-18T06:47:05.221-07:002013-07-18T06:47:05.221-07:00Interesting! Great info here !! Wish I knew this ...Interesting! Great info here !! Wish I knew this a month ago before we flew. The airline couldn't understand why in the world we didn't want the insulin pump to go thru the scanner - everyone else does they say. We stood our ground and didn't let it go through.... Good thing... Our pump malfunctioned recently and that was one of the first questions Medtronic wanted to know - if it had been through an airport scanner.... They said to NEVER let it go through one.Christenoreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-3897805600072820542013-07-17T21:00:09.008-07:002013-07-17T21:00:09.008-07:00Tell animus and metronic about this I'm sure t...Tell animus and metronic about this I'm sure they would put a link on their websites! I would totally have used this service if I had known about it!Unknownhttps://www.blogger.com/profile/09113132935548330466noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-21066594234074769012013-07-17T19:22:44.513-07:002013-07-17T19:22:44.513-07:00I had no idea about this service. I wish I had kn...I had no idea about this service. I wish I had known. We have only flown twice since X's diagnosis. I will make sure to pass the word to everyone I know. Thanks!Anonymoushttps://www.blogger.com/profile/01220529411388114821noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-10611983399826209802013-07-17T15:52:05.344-07:002013-07-17T15:52:05.344-07:00Just saw this on the TSA's website today, in f...Just saw this on the TSA's website today, in fact. Wow! Glad to know it worked (mostly, kinda). I'll take advantage when we head back to Ghana in September but for now I'll have to just deal with nonsense coming in. Better than nothing, eh? :) Thanks Meri!Barbarahttps://www.blogger.com/profile/12600174510787328234noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-10456484389872400122013-07-17T15:50:59.029-07:002013-07-17T15:50:59.029-07:00Thanks for alerting me to this, Meri. I will let ...Thanks for alerting me to this, Meri. I will let my daughter know as she now travels on her own and has experienced many hassles in the regular line, especially with the pump. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-26470230033799266932013-07-17T15:01:44.345-07:002013-07-17T15:01:44.345-07:00Great information!!! Thanks for posting this!Great information!!! Thanks for posting this!Naturally Sweet Sistershttps://www.blogger.com/profile/16430311447273580229noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-55841293844153454382013-07-17T14:47:17.428-07:002013-07-17T14:47:17.428-07:00We just made our big trip earlier in June...but di...We just made our big trip earlier in June...but didn't know anything about this. I have to say, though, that we had a great experience even without it. Our TSA in St Louis was a Type 1 as well, so he was asking the kids what kind of pumps they had. But will definitely use this next time we fly...hoping it's still there.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-52527709528044433682013-07-17T14:46:17.927-07:002013-07-17T14:46:17.927-07:00Learned something ELSE today :)This is very helpfu...Learned something ELSE today :)This is very helpful and will use it myself as well as passing it along to others that need it. Thank you!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-91240228634971649952013-07-17T14:15:25.500-07:002013-07-17T14:15:25.500-07:00http://www.tsa.gov/traveler-information/travelers-...http://www.tsa.gov/traveler-information/travelers-disabilities-and-medical-conditions<br /><br />Here is the link to the website. The phone number is there: 1-855-787-2227Merihttps://www.blogger.com/profile/09752883120541646427noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-68960406653922518492013-07-17T14:11:39.761-07:002013-07-17T14:11:39.761-07:00...ok so how do we get in touch with TSA to find o......ok so how do we get in touch with TSA to find out about the program here in Louisville at our airport...this is wonderful...thanks for the heads up...Anonymoushttps://www.blogger.com/profile/05594456774548364037noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-61339901696181006682013-07-17T13:55:31.559-07:002013-07-17T13:55:31.559-07:00Thanks for posting this, Meri. It's been aroun...Thanks for posting this, Meri. It's been around for a year and a half now, but you're right - likely many in the D-Community don't know about it. Because really, how often do we all fly anyhow? Good to share this and mention it in other places. Thanks for that.Mike Hoskinshttp://www.diabetesmine.com/2012/02/diabetes-travel-update-now-tsa-cares.htmlnoreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-42106933625381398182013-07-17T13:55:08.765-07:002013-07-17T13:55:08.765-07:00Oh, wow. I wish I had known about this. Next time....Oh, wow. I wish I had known about this. Next time. For sure. Thank you so much for posting.Lee Ann Thillhttps://www.blogger.com/profile/16444534323119682711noreply@blogger.comtag:blogger.com,1999:blog-5248101319829846491.post-28539489734414515142013-07-17T13:53:42.135-07:002013-07-17T13:53:42.135-07:00Blergh... when we were going through, I saw a gree...Blergh... when we were going through, I saw a green bracelet behind us trying to explain to security about her pump. I tried to tell our PSS about her, but he was busy with us and I don't know what happened to her. She was too far behind to get her attention.<br /><br />You're right... more people need to know. Fred told people about my blog post in the pump tips session... hopefully everyone will pass it on!Joannehttps://www.blogger.com/profile/15030783893373288244noreply@blogger.com