Monday, May 24, 2010

It’s the problem that never ends…

It goes on and on my friends.

Some people starting helping me not knowing what it was,

And they’ll continue helping me forever just because…

It is the problem that never ends…

It goes on and on my friends.

Some people starting helping me not knowing what it was,

And they’ll continue helping me forever just because…

It is the problem that never ends…

X infinity…

So goes my visit to the pharmacy…same problem, different day…it goes on and on…

How hard is it? I’m almost out of test strips. I need more. Nuff said, right?

Granted, I’m RARELY almost out of test strips. Today’s problem presented itself because I keep them everywhere, so I take for granted that some are always around…only this time, all my stashes ran out at the same time.

Hence, my visit to the pharmacy…

Hence…the problem that never ends.

Do I order test strips for all three, and they give me one box for each boy and mail me the rest. Or do I ask to fill just one and make life easier on everyone. Fill one, mail the rest. Easy peasy.

Not.

The pharmacist says, “I only have 2 boxes to give you.” (That’s 200 test strips.)

Me, “If you mail me the rest, I won’t get them for ten days. 8 checks a day for 10 days is 240 test strips. I need one more box please.”

The pharmacist says, “I don’t have any more.”

(AHHH, the dance…)

Me, “I’m pretty sure you do.”

The pharmacist says, “I don’t have very many, and I have other patients coming that need them.”

Me, “Well there is the problem!! You are treating my family like one patient. When in fact, I have three separate patients that need supplies!” (I take each boys card and set them in front of him, one by one.)

The pharmacist says, “You really shouldn’t wait until the last min…”

Me, “I’m going to stop you there. I usually don’t wait until the last minute on strips, we just keep them everywhere…and I usually have some somewhere. This is an isolated incident, but that doesn’t really matter now because I don’t think coming into the pharmacy and asking for ONE box of test strips per boy is asking too much.”

The pharmacist says, “Well, I’ll look in the back if I have more, but I should tell you, they really shouldn’t be sharing prescriptions. Each boy should use their own prescription.”

(I swear on my blood ketone strips he said this.)

Me, (((SILENT STARE))) Blink………………….Blink…………………..Blink………….. “I’m not going to try to explain what our life is like, but I will say that besides the fact that boys all use the exact same prescriptions, not sharing their prescriptions is impossible. What you need to focus on here is the fact that you need to see my boys as three separate patients. What you have here are three patients, in a row, that are out of test strips.”

He leaves.

He ends up giving me seven boxes…he gives me a crooked half grin, “I found some extras in the back.”

(((!!!!!!!!!!!!!!!)))

You know, for the past two weeks I KNEW it was time to order test strips. It was on my calendar. I spoke to my sister in law at least 3 times about it…but life happens.

He was totally right; I shouldn’t wait until the last minute. But more important than that is the lesson I hope HE learned today: Saying stupid stuff won’t make me go away.

Until next time Mr. Pharmacist.

BWA HAHAHAHAHA! (That is my best evil laugh. Right now, it just seems SOOO appropriate.)

21 comments:

  1. I HATE pharmacies too. It always figures the ONE time you wait till last minute, they don't have what you need. I get everything through a medical supply place except for my insulin. I get that at the pharmacy, but only because my sister works at one.

    At least you can laugh about it! :)

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  2. Susan O'RourkeMay 24, 2010 at 2:21 PM

    We need to co-ordinate our visits to the pharmacy- make a day out of it and get some coffee at the stand in front. I'll back you up- maybe tackle the pharmacist while you loot the supplies in the back. We can take 'em.

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  3. Oh the lovely pharmacist...ours tries to explain to me EVERY TIME how to handle the insulin. EVERY. TIME. Now I just do that whole tune it out thing that I am sure my boys do to me....

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  4. I'm laughing with you, my friend. How is it that you are not supposed to SHARE prescriptions if he's only willing to fill 2 of them? Hmmm...

    We do mail order and, most of the time, it's a mess. I hate it. But I get to save a co-pay so I suck it up and press on.

    I am not kidding...my WV:

    aduck

    Sometimes it feels like managing diabetes is like being ADUCK in a monkey cage.

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  5. I can't believe he actually said that! LOL

    Well, you handled it well... thats about when I would have lost it and started screaming - which of course, would have gotten me NO WHERE!

    Meri - You're my hero!
    =)

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  6. I am wondering when they are going to learn not to mess with you. I mean really!!! Your not going to give up... do they think this is a new sport?

    He who gets you to settle for less wins??

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  7. "I found some extras in the back"

    The back of what? Your butt?

    (hey, it rhymed) :)

    Ahhh, the wonderful thing called protocol. Lifers should be exempt from it, outside of a cure....it's called necessity, skip the crap already!

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  8. Thanks for the heads up Meri. I thought the whole pharmacy thing was just me. I have been there no less than 20 times in the last 12 weeks. Even changed pharmacies once in that time b/c they kept messing everything up and I didn't know what I didn't know. I thought I could trust the pros. Apparently not.

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  9. Okay call his boss I m really tired of ppl treating my like a second class citizen when I go to the pharmacy . Yeah he found some extras , well here let me give you a few extras lol .

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  10. Seriously?

    I felt so angry reading that. Clearly I need to do some deep breathing or something. How do you put up with it?!

    You hit the nail on the head with the whole 3 separate patients thing. It's not like you're hoarding a secret stash of diabetes supplies here, your kids are using them!

    OK, I think I just am channeling all the frustrations in my life at your pharmacist...that's healthy.

    Good for you for standing your ground with him!

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  11. He must not understand the special kind of crazy that comes from caring for a kid with D- let alone 3 of them. I wouldn't mess with you. :)

    You are my HERO. I love that you can laugh, even if it's maniacal villain laughter.

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  12. OMG!!!! I want to report that pharmacist to the state pharmacy board or to his manager (if it's a chain pharmacy). You get the worst customer service there! That's just not right! I'm so irritated by that jerk. But I like the way you stood up to him. Go Meri, go!!!!

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  13. It's not just us who have a problem with the pharmacist? Seriously, do they teach them how to do this crap in pharmacist classes? We've stopped getting our test strips from the pharmacy just for this reason! An FYI for all of you who have Minimed pumps...you can get your test strips directly from them! It's awesome. A 3-month supply of strips sent to you automatically! Anything to simplify life, right?

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  14. Fairly new to your blog...sounds like an ordeal! What would happen if you went in and did the transaction for one boy...then said "oh wait, I have another one to fill" and then did that again? It would take you some extra time waiting, but I think it would prove your point...THREE patients, THREE orders.

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  15. I once had a pharmacist tell me my dd would grow out of diabetes...right in flipping front of her...

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  16. Ummmm what? I would have been pretty pissed. I'm not gonna lie. If they shouldn't be sharing rx then that PROVES he should give you a box per boy. Sheesh!!

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  17. Meri...hugs to you my friend, I know how frustrating the pharmacy can be. I had a recent incident where they would only fill Lil Miss C's strips and told me that Miss E could not refill hers because the insurance DENIED it!!!

    HELLO!!! How do they fill one and not the other?! I wanted to cry and it took me a couple of weeks to get it straightened out.

    Needless to say, both of my girls had to share one box of strips and it was a nightmare, I even had to get a sample box of strips from their endo because we were running out.

    I hope that you never have to go through that again, it is unacceptable!

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  18. All I can conclude is that this is how he gets his "hahas" in life because I cannot come up with another explanation for being such a jerk.

    And how contradictory to tell you not to share prescriptions, yet view you as one customer. Pick a lane buddy.

    You should give them a picture of you and suggest they post it, learn it and come to realize that this woman is not to be messed with - complete waste of their time.

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  19. I can't believe you had to do this and that it might happen again. Maybe you could ask him for his pancreas instead next time and then you'd need less of everything. Sad human being that he must be to act like this in his line of work. Your sense of humour is the only way to cope in these situations. Luckily yours is very well developed!

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  20. Mr Pharmacist needed a punch in the throat.

    I hate the run around!

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  21. hate that for you :(

    if mr r/x knew a smidgeon about T1, he'd not only give you as many boxes the first time you asked, without any smarmy comments, but throw in some treats for mom, too.

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